Terms of Use

1. Agreement to these Terms

By creating a Luvliy account, using the app, connecting with a partner, or purchasing Luvliy Premium, you agree to these Terms of Use. If you do not agree, do not use Luvliy.

Luvliy is operated by Sertaç Özküçükparlak, İstanbul, Türkiye. These Terms supplement any terms that apply through the Apple App Store or Google Play. Where an app-store rule controls billing, cancellation, refunds, or distribution, that store rule will apply.

2. Eligibility and Accounts

You must be at least 18 years old and legally able to enter into these Terms. By creating an account or using Luvliy, you represent that you are at least 18 years old. You are responsible for keeping your login credentials secure and for activity performed through your account.

Each Luvliy account is personal to one user. Do not share passwords or impersonate another person.

3. Partner Connection

Luvliy is designed around a private connection between two accounts. A partner connection requires an invitation or other in-app pairing flow. Shared content may be visible to both connected partners.

You are responsible for connecting only with the intended person and for content you choose to share with that person. Disconnecting a partner does not necessarily delete an account or all shared historical content; archived relationship features are described in the app and Privacy Policy.

4. Luvliy Premium

Luvliy Premium is a shared couple membership. When one account in an actively linked couple has a valid Premium entitlement, Luvliy may make Premium features available to both linked accounts. This sharing is an in-app Luvliy feature and is not Apple Family Sharing or Google family sharing.

• Monthly plan: currently offered at a reference price of US$9.99 per month.
• Annual plan: currently offered at a reference price of US$69.99 per year.
• Both plans provide the same Premium feature access unless the app clearly states otherwise.
• Final prices, taxes and currency are shown by the applicable app store before confirmation and may differ by country or region.

5. Free Trial

Eligible users may be offered a 7-day free trial on qualifying Premium plans. Trial eligibility is determined by the applicable app store and may be limited to one introductory offer per subscription group, store account, or other eligibility rule.

Unless cancelled before the trial ends, an eligible trial converts to the selected paid subscription at the price shown by the app store at confirmation.

6. Automatic Renewal, Cancellation and Restore Purchases

Premium subscriptions automatically renew unless cancelled through your Apple App Store or Google Play account before renewal. Deleting the Luvliy app, disconnecting your partner, or deleting a Luvliy account does not by itself cancel a store subscription.

You can manage or cancel your subscription through your app-store account settings. Luvliy also provides a Restore Purchases option where supported so an existing store purchase can be associated with the appropriate Luvliy account.

7. Payments and Refunds

Payments are processed by Apple, Google, or another authorized store provider. Luvliy does not receive your full payment-card details. Refund requests are generally handled under the policies of the store that processed the transaction.

8. Memories Storage

Premium currently includes 5 GB of shared Memories storage for the connected couple. The allowance is shared across both accounts and may apply to photos, videos, and related media.

If a subscription ends, Luvliy may place Memories into read-only mode and keep them available for a limited retention period, currently intended to be 60 days, so users can view, export, or renew before deletion begins. Technical, legal, safety, backup, or platform constraints may affect exact deletion timing.

9. User Content

You retain rights you hold in content you upload. You grant Luvliy a limited license to host, store, process, reproduce, transmit, and display that content only as necessary to provide and operate the service.

You must have the right to upload and share your content. Do not upload content that is unlawful, infringes another person's rights, violates privacy, contains malicious code, or is intended to abuse, threaten, exploit, or harm another person.

10. Private and Shared Content

Luvliy is designed for private couple interactions, but no online service can guarantee absolute confidentiality or availability. Content shared with a connected partner may be copied, captured, or retained by that partner outside Luvliy. Use discretion when sharing personal information.

11. Acceptable Use

You may not misuse Luvliy, attempt unauthorized access, interfere with security or service operation, scrape or reverse engineer the service except where law expressly permits, use the app for fraud or illegal activity, or use another person's account without authorization.

12. Third-Party Services

Luvliy may link to or rely on third-party services such as Apple, Google, Supabase, RevenueCat, Expo, or external websites such as Tripadvisor. Third-party services are governed by their own terms and privacy policies, and Luvliy is not responsible for their independent services or content.

13. Service Changes and Availability

We may improve, modify, suspend, or discontinue features when reasonably necessary for product, security, legal, or operational reasons. We will seek to avoid unnecessary disruption to paid features and will comply with applicable consumer-protection requirements.

14. Account Suspension or Termination

We may restrict or terminate access where reasonably necessary to address serious violations of these Terms, fraud, abuse, security risks, legal requirements, or harm to other users. You may stop using Luvliy at any time and may use the in-app account deletion option.

15. Disclaimers

Luvliy is provided on an "as available" basis to the extent permitted by law. We do not promise that every feature will always be uninterrupted, error-free, or compatible with every device or third-party service. Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Luvliy will not be liable for indirect, incidental, special, consequential, or punitive losses arising from use of the service. This limitation does not apply where liability cannot legally be limited, including rights available under mandatory consumer law.

17. Privacy

Your use of Luvliy is also governed by the Privacy Policy, which explains how personal data is processed.

18. Changes to these Terms

We may update these Terms when features, subscription models, legal requirements, or operating practices change. Material changes may be communicated in the app or by another appropriate method. Continued use after an updated version becomes effective constitutes acceptance where permitted by law.

19. Governing Law

These Terms are governed by applicable law in Türkiye, without limiting mandatory consumer protections or rights you may have under the laws of your country of residence.

20. Contact

For questions about these Terms or Luvliy, contact info@luvliy.com. Privacy-related requests may also be sent to sertacokp@gmail.com.